about us

Welcome to Eswatini
Insurance Brokers

We conduct business on the basic principle that the needs of our clients come first. The servicing of these needs and the provision of solutions to risk-related problems are conducted form the acquisition of a thorough knowledge fans sound understanding of our clients’ business.

We continually strive to develop the skills and broaden the knowledge of our staff in order to maintain standards of service excellence.

Finally, we promote good relationships with our insurance markets again based on knowledge, experience and understanding.

Suite of services

Divisions

Consulting
(Administration & Risk Benefits)

We offer consulting services to assist our clients in streamlining their administrative operations and managing risk more effectively.

Employee Benefits
(Retirement Funds)

We offer retirement and actuarial solutions to help clients design and implement secure, equitable and sustainable retirement programs.

Risk Solutions
(Short Term)

We offer risk advisory, risk transfer and structured solutions that help organisations and individuals better identify, quantify and manage their risk solutions.

RISK MANAGEMENT & INSURANCE BROKING
IN THE KINGDOM OF SWAZILAND.

FAQ

general questions

Here you will find answers to some of the most commonly asked questions about our insurance brokerage services. We understand that choosing the right insurance policy can be confusing, so we’ve compiled this list to help you make an informed decision. If you have any additional questions, please don’t hesitate to contact us. Our team of experts is always here to assist you in finding the best insurance solution for your unique needs.

The type of insurance you need depends on your individual circumstances and what you want to protect against. Here are some common types of insurance to consider:

  1. Health Insurance: This type of insurance covers medical expenses, including doctor visits, hospital stays, and prescription drugs.

  2. Life Insurance: This provides financial protection for your loved ones in the event of your death. There are two main types of life insurance: term life insurance and whole life insurance.

  3. Auto Insurance: This covers damages and injuries in case of an accident involving your vehicle. It is typically required by law.

  4. Homeowners/Renters Insurance: Homeowners insurance protects your home and personal belongings against damage or theft, while renters insurance covers your personal belongings in a rented apartment or house.

  5. Disability Insurance: This provides income protection in case you become disabled and unable to work.

  6. Umbrella Insurance: This provides additional liability protection beyond the limits of your other insurance policies.

It’s important to carefully consider your needs and risks when selecting insurance coverage. It may be helpful to consult with an insurance agent or financial advisor to determine what types and amounts of insurance are appropriate for your situation.

The cost of your insurance policy will depend on several factors, including the type of insurance you need, your age, health status, occupation, location, and the level of coverage you choose.

For example, health insurance premiums can vary based on your age, pre-existing medical conditions, and the level of coverage you need. Auto insurance premiums can vary based on your driving record, the type of vehicle you have, and the amount of coverage you need. Homeowners insurance premiums can vary based on the location and value of your home, as well as the level of coverage you choose.

To get an accurate estimate of how much your insurance policy will cost, you can request quotes from several insurance providers. Be sure to compare the coverage and benefits offered by each policy, as well as the premium cost, to determine the best value for your needs.

The coverage provided by your policy depends on the type of insurance you have and the specific terms and conditions of your policy. Insurance policies typically include a section called the “declarations page” that outlines the coverage limits, deductibles, and other important details specific to your policy.

For example, if you have an auto insurance policy, it may cover damages to your vehicle and liability for injuries and damages you cause to other drivers or property. However, the specific coverage will depend on the details of your policy.

It’s important to review your policy documents carefully and understand what is and is not covered. If you have any questions or concerns, you can contact your insurance provider or agent for clarification.

If you miss a payment on your insurance policy, the consequences will depend on the type of insurance you have and the specific terms of your policy. In general, there are a few things that may happen if you miss a payment:

  1. Lapse in Coverage: If you miss a payment, your insurance coverage may lapse, meaning that you are no longer protected under the policy until you make the required payment. If you have a claim during this time, it may not be covered.

  2. Late Fees: Most insurance companies will charge a late fee if you miss a payment. This fee can vary depending on the insurance provider and the type of insurance you have.

  3. Cancellation of Policy: If you miss multiple payments, your insurance provider may cancel your policy altogether. This means you will need to find a new insurance policy, and you may have difficulty obtaining coverage or face higher premiums as a result.

It’s important to make payments on time to avoid any negative consequences. If you are unable to make a payment, you should contact your insurance provider as soon as possible to discuss your options. In some cases, they may be willing to work with you to arrange a payment plan or adjust the due date to help you avoid a lapse in coverage

Yes, in most cases you can change your insurance policy if you need to adjust the coverage or the terms of the policy. However, the specific options available to you will depend on the type of insurance you have and the terms of your policy.

Here are some common ways to change your insurance policy:

  1. Adjust Coverage: You may be able to increase or decrease the coverage limits or deductibles on your policy, depending on your needs and budget.

  2. Add or Remove Coverage: If your insurance policy includes optional coverage, such as roadside assistance or rental car coverage, you can typically add or remove these options as needed.

  3. Change Insurance Providers: If you are unhappy with your current insurance provider, you can switch to a different provider. Keep in mind that you may need to wait until the end of your current policy term or pay a cancellation fee to switch providers.

  4. Renew Policy: When your insurance policy expires, you can renew it with the same provider or switch to a different provider.

It’s important to review your policy documents carefully and contact your insurance provider or agent if you have any questions or need to make changes to your policy. Keep in mind that changes to your policy may affect your premium, so it’s a good idea to compare quotes from multiple providers to ensure you are getting the best value for your coverage.

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contact

get in touch

Contact us today to learn more about how we can help you streamline
your operations and manage risk more effectively.

Address:

P O Box 222, Mbabane, H100 1st Floor Umkhiwa House, Karl Grant Street, Mbabane, Eswatini

Open Hours:

Mon – Thu  8:15 – 16:30
Friday 8:15 – 16:15
Sat – Sun Closed

Write an email

info@eib.co.sz

Phone us

(+268) 2404 3226 / 3227 / 3560 / 6424

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Copper Theft Notice

Please be advised that our copper cables have been stolen, resulting in the unavailability of our landline services.

In the interim, you can reach us at 76880702.

Apologies for the inconvenience